The Hard Hat Temporary Supply Process
Our temporary labour supply process records the brief, worker checks, confirmation and ongoing placement information. It is designed for contractors and subcontractors working across London, the M25 and the South East.
Brief & Requirements Capture
Your temporary labour request begins with a detailed briefing. We capture the roles, quantities, skill levels, certifications, site location, start dates, shift patterns and site-specific requirements. We also confirm induction and supply-chain requirements. The brief can be taken by phone, email or through our online request form.
Candidate Matching & Selection
Once we have your brief, our recruitment team searches our vetted workforce database to identify candidates who match your requirements. We prioritise operatives who have previously worked on similar projects, hold the exact certifications required, and are based within commutable distance of your site. For specialist roles, we may also conduct targeted outreach to our wider network. Candidates are contacted, availability confirmed, and role details communicated. We assess willingness, travel logistics, and any potential issues before presenting candidates for deployment.
Compliance Verification
Before placement, we record Right to Work and identity evidence and check the role-relevant CSCS, CPCS, ECS or other card stated in the brief. Additional references, qualifications and site information are handled where the role or client requires them. Time-limited documents are flagged for follow-up.
Deployment & Site Induction
Confirmed workers receive detailed joining instructions including site address, reporting contact, start time, PPE requirements, and any access or parking information. On their first day, workers report to the designated contact and complete your site induction. Where possible, we provide workers who have previously been inducted on your site or with your principal contractor to reduce onboarding time. All deployment details are confirmed to clients in writing, including worker names, CSCS card numbers, and emergency contact information.
Ongoing Management & Support
Your account contact manages timesheets, approvals, absences and performance concerns throughout the placement. Replacement requests and programme changes are assessed against current availability. Time-limited documentation is monitored while the placement remains active.
Payroll, Compliance & Invoicing
We process weekly payroll, handle all tax and National Insurance obligations, and administer workplace pensions under auto-enrolment. Clients receive weekly consolidated invoices with full breakdowns by worker, role, and hours worked. All payroll and compliance documentation is maintained in our secure digital systems and available for client or auditor review on request.
Supply Standards
CSCS verification — every worker checked before deployment
Employer's Liability insurance on every temporary placement